Customer Success/Business Development Manager - Sydney, AU
  • Permanent full time position
  • Employee shares (ESOP) for key positions
  • Eveleigh (Redfern), Sydney, NSW 2015

FluroSat is an award-winning crop-health monitoring start-up. Our vision is to apply modern technologies like satellite and drone imaging combined with proximal (on-the-ground) sensing to help the world sustainably feed and clothe itself. www.flurosat.com

We are looking for a full-time Customer Success/Business Development Manager to join our team in Sydney. The candidate will work with the company leadership, product development and marketing teams on fostering the business growth through customer satisfaction. Flexible work environment available.

What you’ll do:

  • work closely with CEO/ head of sales to close, implement and manage customer and partner relationships
  • act as point of contact for customers and partners for questions, feedback and issue resolution
  • advocate for customer / partner in ongoing revisions to product/service offering
  • establish scalable customer onboarding and customer success systems
  • assist with development of customer case studies

Success in your role will be measured by the following metrics:

  • customer satisfaction
  • customer retention/ expansion revenue
  • customer lifetime value

Successful applicants:

  • you have demonstrable success in customer facing sales, business development or account management roles in a company selling emerging technology / service offering
  • you are passionate about delivering value to customers and building strong relationships
  • you have previous experience in agriculture/agtech industry
  • you have previous experience in fast growth startup
  • you're extremely results-oriented and can organise yourself and others in an unstructured environment
  • you thrive in a GSD and open/honest work environment
  • you love learning
  • you want to be part of a values-driven company that is changing the world

What’s in it for you:

  • Contribute to making world more sustainable, do good
  • Get experience in a multi-national award-winning start-up (check out TechCrunch and TEDx)
  • Master mind and implement a novel solution using cutting edge satellite and drone data
  • Feel excited about your job and seize the opportunities for professional growth
  • Make use of flexible work hours and the work mode you like
  • Become a part of something huge! Not every day you can join the next unicorn

If this job sounds like you, and we sound like the kind of team you’d like to join, please apply by sending your resume to [email protected]
Applications close on 31 August 2018